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Privacy Policy

Privacy Policy

Last Updated: 18/11/2024

1. Introduction
Welcome to Lakeland Farm Visitors Centres' ordering portal. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

2. Information We Collect
We may collect the following types of information:

  • Personal Data: Name, email address, phone number, billing/shipping address, and payment information.
  • Browsing Data: IP address, browser type, and usage data to improve website functionality.
  • Transaction Data: Order history, product preferences, and communication preferences.

3. How We Use Your Information
We use your data to:

  • Process and deliver your orders.
  • Improve our website and services.
  • Communicate with you regarding orders, updates, and support.
  • Send marketing emails about new products, offers, and services (if you’ve opted in).

4. Email Marketing Justification
We use email marketing to keep you informed about updates, offers, and new products that may interest you. By subscribing to our mailing list, you benefit from exclusive deals and valuable updates about our premium products. We only send marketing emails with your explicit consent, and you can unsubscribe at any time using the link provided in each email.

5. Sharing Your Information
We do not sell, trade, or share your personal data with third parties for marketing purposes. We may share data with trusted partners to:

  • Process payments.
  • Fulfill deliveries.
  • Comply with legal obligations.

6. Your Data Rights
You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent for marketing at any time.
  • File a complaint with your local data protection authority if you feel your rights have been violated.

7. Cookies and Tracking
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Security
We take reasonable measures to secure your personal data from unauthorized access, disclosure, or misuse.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a prominent notice on our website.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: kyle@lakeland-farm.com