Terms and Conditions
Last updated: 18/11/2024
Welcome to Lakeland Farm Visitor Centres' ordering portal! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before placing any orders.
1. General
1.1 These Terms and Conditions govern your use of www.lakeland-farm.com (the “Site”) and the purchase of any products available through the Site.
1.2 By using the Site, you confirm that you are at least 18 years of age or have the consent of a parent or guardian to use this service.
2. Products and Pricing
2.1 All products listed on the Site are subject to availability.
2.2 Prices listed are in GBP (£) and include applicable taxes unless otherwise stated.
2.3 While we strive for accuracy, errors in pricing, descriptions, or availability may occur. We reserve the right to correct such errors and cancel any affected orders.
3. Orders and Payment
3.1 Orders can be placed through the Site by selecting products and proceeding to checkout.
3.2 Full payment must be made at the time of order using the payment methods provided on the Site.
3.3 An order confirmation email will be sent upon successful payment. This email is not an acceptance of your order; we reserve the right to cancel or refuse any order.
4. Delivery
4.1 Delivery is available within the United Kingdom.
4.2 Standard delivery charges are based on order weight, as detailed on the Site.
4.3 Orders will be delivered within the specified time frame. However, we cannot be held responsible for delays caused by third-party couriers or events beyond our control.
4.4 It is your responsibility to ensure someone is available to receive perishable items. Refunds will not be provided for spoiled goods due to missed deliveries.
5. Refunds and Returns
5.1 Due to the perishable nature of our products, all sales are final unless the goods are damaged, incorrect, or otherwise defective.
5.2 If you have an issue with your order, you must notify us within 24 hours of delivery by emailing support@lakeland-farm.com.
5.3 Refunds or replacements will be provided at our discretion after reviewing the issue.
6. Subscriptions
6.1 Subscription plans are billed as per the selected frequency (e.g., weekly, fortnightly, monthly).
6.2 You may cancel or modify your subscription at any time through your account settings or by contacting us at support@lakeland-farm.com.
6.3 Cancellations must be made at least 1 day before the next billing cycle to avoid charges.
7. Website Use
7.1 You agree not to misuse the Site or attempt to gain unauthorized access.
7.2 All content on the Site, including images, text, and logos, is the property of Kyle Jackson Kendall and is protected by copyright laws.
8. Liability
8.1 We are not liable for any loss or damage arising from the use of the Site, except where required by law.
8.2 In no event shall our liability exceed the value of the products purchased.
9. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.
10. Amendments
10.1 We reserve the right to update these Terms and Conditions at any time. Any changes will be effective upon posting to the Site.
10.2 Continued use of the Site following changes constitutes acceptance of the updated terms.
11. Contact Us
If you have any questions or concerns, please contact us at:
Email: support@lakeland-farm.com
Phone: 07415 606852
By using the Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Lakeland Farm Visitor Centre!